F A Q

Can I put this is the microwave or dishwasher? I’ve tested Marigold Fontana dishware in the dishwasher with no major issues - If you have a dishwasher from the 90s (like me :) ) you may notice a bit of soap residue after a couple months, a soak in vinegar and water brought my pieces back to new!

To avoid the excess wear and tear, consider giving your pieces a little extra love by handwashing.

All work is microwave safe but direct heat should be avoided - do not use in your oven or on your stovetop.

Is this foodsafe? All work is fired to cone 6 (over 2000 degrees!) with food safe and lead free glazes.

Do you take custom orders? I’d love to work with you! Send me an email at marigoldfontana@gmail.com to discuss your idea. Please note: custom orders, especially custom ceramics, take time and due to the finicky nature of clay cannot be rushed. Typical custom orders take between 6-8 weeks.

How do you ship and how quickly will I receive my order? I ship using USPS Priority. Unless otherwise noted, all items are Ready to Ship and mailed within 4 business days of purchase. Priority mail includes tracking and $50 insurance, packages typically arrive within 3 days of shipping.  I cannot be held responsible for items lost in the mail, please be sure your address is correct when ordering. If you would like to have your item sent rush or with any other special handling please send me an email at marigoldfontana@gmail.com prior to placing your order. 

At this time my website is set for US shipping only, please contact me for international shipping rates.

Help, my order arrived damaged! If your item arrives damaged please contact me with a photo of the item within 3 days of it's arrival and we can move forward with a replacement or refund.

Do you have a return policy? I do not typically accept returns. Due to the nature of handmade ceramics each item is unique with individual differences in color and size. My ceramics are all hand built and never symmetrical. Slight variations from the online image are to be expected. If you are unhappy with your order please contact me within 3 days of it's arrival to discuss the issue.

Can I order wholesale? I take wholesale accounts on a case-by case basis - contact me and let’s chat!

Wait a sec, who is Marigold Fontana? About that… Marigold Fontana is not my name, but Marigold Fontana Ceramics are created by me - Claire Gaylord! Marigold Fontana was a name I used (mostly at music festivals in my early twenties 😊) and it just stuck.